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<article article-type="research-article" dtd-version="1.3" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xml:lang="ru"><front><journal-meta><journal-id journal-id-type="publisher-id">msi</journal-id><journal-title-group><journal-title xml:lang="ru">Современная наука и инновации</journal-title><trans-title-group xml:lang="en"><trans-title>Modern Science and Innovations</trans-title></trans-title-group></journal-title-group><issn pub-type="ppub">2307-910X</issn><publisher><publisher-name>North-Caucasus Federal University</publisher-name></publisher></journal-meta><article-meta><article-id custom-type="elpub" pub-id-type="custom">msi-1265</article-id><article-categories><subj-group subj-group-type="heading"><subject>Research Article</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="ru"><subject>ГУМАНИТАРНЫЕ И ЭКОНОМИЧЕСКИЕ НАУКИ: КЛАССИЧЕСКИЕ ИССЛЕДОВАНИЯ И ИННОВАЦИИ</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="en"><subject>HUMAN AND ECONOMIC SCIENCES: CLASSICAL STUDIES AND INNOVATION</subject></subj-group></article-categories><title-group><article-title>МЕТОДОЛОГИЯ ПОВЫШЕНИЯ ЭФФЕКТИВНОСТИ НЕКОТОРЫХ ВИДОВ ПРЯМОГО МАРКЕТИНГА ДЛЯ РОЗНИЧНОГО БИЗНЕСА</article-title><trans-title-group xml:lang="en"><trans-title>METHODOLOGY IMPROVE THE EFFECTIVENESS OF SOME KINDS OF DIRECT MARKETING FOR RETAIL BUSINESS</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author" corresp="yes"><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Поляков</surname><given-names>Константин Львович</given-names></name><name name-style="western" xml:lang="en"><surname>Polyakov</surname><given-names>Konstantin L.</given-names></name></name-alternatives><email xlink:type="simple">noemail@neicon.ru</email><xref ref-type="aff" rid="aff-1"/></contrib><contrib contrib-type="author" corresp="yes"><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Полякова</surname><given-names>Марина Васильевна</given-names></name><name name-style="western" xml:lang="en"><surname>Polyakova</surname><given-names>Marina V.</given-names></name></name-alternatives><email xlink:type="simple">noemail@neicon.ru</email><xref ref-type="aff" rid="aff-1"/></contrib><contrib contrib-type="author" corresp="yes"><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Жукова</surname><given-names>Людмила Вячеславовна</given-names></name><name name-style="western" xml:lang="en"><surname>Zhukova</surname><given-names>Ludmila V.</given-names></name></name-alternatives><email xlink:type="simple">noemail@neicon.ru</email><xref ref-type="aff" rid="aff-1"/></contrib></contrib-group><aff-alternatives id="aff-1"><aff xml:lang="ru"><institution>Национальный исследовательский университет «Высшая школа экономики»</institution><country>Россия</country></aff><aff xml:lang="en"><institution>National Research University Higher School of Economics</institution><country>Russian Federation</country></aff></aff-alternatives><pub-date pub-type="collection"><year>2013</year></pub-date><pub-date pub-type="epub"><day>17</day><month>10</month><year>2022</year></pub-date><volume>0</volume><issue>3</issue><fpage>75</fpage><lpage>81</lpage><permissions><copyright-statement>Copyright &amp;#x00A9; Поляков К.Л., Полякова М.В., Жукова Л.В., 2022</copyright-statement><copyright-year>2022</copyright-year><copyright-holder xml:lang="ru">Поляков К.Л., Полякова М.В., Жукова Л.В.</copyright-holder><copyright-holder xml:lang="en">Polyakov K.L., Polyakova M.V., Zhukova L.V.</copyright-holder><license xml:lang="ru" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>Данная работа распространяется под лицензией Creative Commons Attribution 4.0.</license-p></license><license xml:lang="en" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>This work is licensed under a Creative Commons Attribution 4.0 License.</license-p></license></permissions><self-uri xlink:href="https://msi.elpub.ru/jour/article/view/1265">https://msi.elpub.ru/jour/article/view/1265</self-uri><abstract><p>В статье сформулированы рекомендации по сегментации клиентской базы роз-ничных коммерческих организаций относительно возможной реакции клиентов на маркетинговые акции. Рекомендации основаны на результатах исследований, прове-денных в одной из крупнейших российских розничных сетей сегмента мобильных устройств.</p></abstract><trans-abstract xml:lang="en"><p>Authors suggests some advices in the field of client base segmentation construction for retail profit-making organizations concerning their possible reaction on marketing cam-paigns. Advices are based on the results of research in one of the largest Russian retail net-work in the segment of mobile devices.</p></trans-abstract><kwd-group xml:lang="ru"><kwd>прямой маркетинг</kwd><kwd>кластерный анализ</kwd><kwd>алгоритм к-средних</kwd><kwd>direct marketing</kwd><kwd>cluster analysis</kwd><kwd>k-means</kwd></kwd-group></article-meta></front><back><ref-list><title>References</title><ref id="cit1"><label>1</label><citation-alternatives><mixed-citation xml:lang="ru">Бёрд Д. Прямой маркетинг. Бизнес здравомыслящих. М.: Олимп-Бизнес, 2006. С. 416.</mixed-citation><mixed-citation xml:lang="en">Бёрд Д. 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